Sunset over the snow-capped mountains, viewed from a balcony

Home Terms and Conditions and Cancellation Policy

Terms and Conditions and Cancellation Policy

Peace-of-Mind Cancellation Policy

Unexpected events can always happen! To offer you flexibility while protecting our organization, here are the terms and conditions in the event of a change or cancellation of your stay:

  • Free cancellation (up to 14 days before arrival): You can cancel your reservation at no charge up to 14 days before your arrival date.
  • Late cancellation (less than 14 days prior): If you cancel 14 days or less before arrival, 50% of the total cost of your stay will be retained.
  • No-show: If you do not show up on the day of your stay without prior cancellation, you will be charged for the entire stay (100%).

In accordance with Article 1590 of the French Civil Code, any deposit paid is forfeited in the event of cancellation.